Privacy Policy

Last updated: 14 October 2026

This policy explains what personal information Zhengzhou Saihang Chemical Technology Co., Ltd. (“Saihang”, “we”) collects through www.saihangchem.com, how we use it, and the choices you have.

Who we are

Zhengzhou Saihang Chemical Technology Co., Ltd.
Henghua Building, No. 65 Zhenghua Road, Jinshui District, Zhengzhou, Henan, China
Email: tonyliu@saihangchem.com
Phone / WhatsApp / WeChat: +86 185 3715 4676

What we collect

  • Inquiry form. When you send an inquiry, we receive your name, your email address and your message. With the form we also record your IP address, browser type, screen size and the page you sent it from.
  • Email, WhatsApp and WeChat. If you contact us directly, we receive what you send us. WhatsApp and WeChat are run by other companies under their own privacy policies.
  • Browsing the site. Google Analytics and Google Ads collect information about your visit, such as the pages you view, your device and browser, and your approximate location. See “Cookies and Google tools” below. Our web server may also keep standard technical logs, such as IP addresses.

How we use it

  • To answer your inquiry and send you quotations, samples and documents.
  • To follow up on an inquiry or order you started with us.
  • To understand how visitors use the site and whether our ads lead to inquiries.
  • To keep the website working and secure.

We do not sell your personal information.

Cookies and Google tools

We use Google Analytics to see which pages are visited and how visitors find us, and Google Ads to measure whether our ads lead to inquiries. Google may also use this information to show our ads to people who have visited the site. These tools use cookies.

For visitors in the European Economic Area, the United Kingdom and Switzerland, these Google tools are set not to use cookies for analytics or advertising.

You can block or delete cookies in your browser settings. You can also install the Google Analytics opt-out add-on and manage how Google personalises ads in My Ad Center. Google’s own use of the data is described in its privacy policy.

Who we share it with

We share personal information only with the service providers that run this website and our communications, such as our web hosting provider (servers in the United States), Google (Google Analytics and Google Ads) and our email service, and only for the purposes above.

We may also disclose information when the law requires it.

Where your information is processed

The website runs on servers in the United States, and inquiries are handled by our team in China. If you contact us from another country, your information will be transferred to and processed in these countries.

How long we keep it

We keep inquiries and related emails for as long as we need them to answer you, handle any order that follows and keep our business records. Google Analytics keeps data for the retention period set in our account.

Your choices and rights

You can ask us for a copy of the personal information we hold about you, ask us to correct or delete it, or object to how we use it. Email tonyliu@saihangchem.com and we will respond as soon as possible.

Security

The website uses HTTPS, so information you send through the inquiry form is encrypted on its way to us.

Children

This website is for business buyers and is not directed at children under 16.

Changes to this policy

If we change this policy, we will update the date at the top of this page.